Responsible Gaming

Gambling is not a way to earn money. Every bet can lead to financial loss. Safe gambling starts with accepting that outcomes are uncertain and that losses can happen at any time.

Responsible play supports your wellbeing. It helps protect your finances, work, study, relationships, and sleep.

Practical principles for safe betting

• Set a budget you can afford to lose and treat it as an entertainment cost.
• Set time limits so play stays balanced with daily responsibilities.
• Keep gambling separate from money meant for rent, food, education, bills, or family support.
• Avoid betting when feeling stressed, low, angry, or under pressure.
• Avoid chasing losses with larger stakes or more frequent bets.
• Take regular breaks and review deposits, withdrawals, and total spend.
• Limit alcohol or other substances that can weaken control and judgement.
• Use account control tools when play starts to feel difficult to manage.

Protecting minors and household access

Gambling is for adults only. Device sharing can increase risk in a household. Account access should stay private, with strong passwords and updated device security.

Betting addiction can develop gradually. Early signs often appear as loss of control, stress, and repeated harm to finances or relationships. Gambling addiction is a serious condition and needs attention.

• Spending more money or time than planned, then repeating it.
• Feeling unable to stop or reduce betting, even after deciding to do so.
• Chasing losses by increasing stakes or placing more bets.
• Borrowing money, taking advances, or selling items to fund play.
• Hiding betting activity, lying about losses, or avoiding questions.
• Missing work, study, family duties, or daily tasks due to gambling.
• Feeling restless, irritated, or low when not gambling.
• Using betting to escape stress, sadness, or pressure.
• Repeated conflicts with family or friends linked to gambling.
• Experiencing financial problems such as unpaid bills, debt, or loan pressure due to betting.

Support works best when action happens early. Clear limits, stronger control tools, and trusted help can reduce harm and support recovery. Professional support is recommended if gambling feels hard to control.

• Set strict deposit and spending limits that match your budget.
• Set session time limits and plan non gambling activities each week.
• Take a longer break if short breaks do not reduce urges to play.
• Remove saved payment details on devices to reduce impulsive betting.
• Avoid triggers such as late night play, stress based play, or social pressure.
• Track all betting activity in a simple record to see total spend and time.
• Tell a trusted family member or friend and ask for practical support with finances.
• Use professional counselling if gambling affects mood, work, or relationships.
• Block gambling content on devices if advertising or notifications increase urges.
• Contact platform support to discuss available responsible gambling tools and account controls.

Help is available through confidential health and mental health services. If gambling is causing harm or you feel at risk, professional support can help you regain control and protect your wellbeing.

• National Helpline 333 (Bangladesh): https://www.mhinitiative.org/helplines
• National Institute of Mental Health (NIMH), Dhaka: https://nimh.gov.bd/
• Bangladesh Association of Psychiatrists (directory): https://bapbd.org/
• Kaan Pete Roi (emotional support and referral): https://kaanpeteroi.org/
• MindTalk (mental health support in Bangladesh): https://mindtalk.com.bd/

If gambling is affecting your control, finances, or wellbeing, Melbet support can guide you to responsible gambling tools and account control options. Support can also help with account safety steps if access needs to be restricted.

• Live chat in the website and app
• Email support via the official support email shown in the Contact section
• Help or Support section inside your account