Melbet KYC and AML Policy

KYC and AML controls are applied to complete ID verification, confirm the account holder details, and reduce the risk of fraud and financial crime. These controls also support transaction monitoring and the detection of suspicious activity.

Key outcomes for users include:

• Fair play through consistent account rules and verification standards
• User safety through security measures that reduce account misuse
• Transparency on document submission, checks, and possible restrictions
• Compliance with applicable regulatory requirements and reporting obligations

Each new user is expected to complete ID verification before full account access or withdrawals are enabled. Requests can also apply later to keep personal data accurate and to support account protection.

Document submission may include:

• Government issued photo identity document to confirm name, date of birth, and photo
• Proof of address document to confirm current residential address
• Payment method ownership confirmation to show the payment instrument belongs to the account holder

AML and counter terrorism financing controls are used to reduce the risk that the services are used for illegal activity. Security measures focus on transaction monitoring and reviews of account behaviour linked to suspicious activity.

Controls may include:

• Ongoing transaction monitoring for deposits, withdrawals, and betting patterns
• Automated detection rules to flag unusual activity based on predefined risk indicators
• Enhanced due diligence checks for higher risk events and higher risk account profiles
• Review of large, unusual, or inconsistent transfers against the account profile
• Risk scoring to prioritise checks based on behaviour, payment routes, and account history
• Screening checks against sanctions and politically exposed person lists where required
• Reporting to competent authorities when reporting obligations apply

Restrictions apply to protect the platform, support user safety, and maintain compliance with KYC and AML controls. Any conduct that undermines identity check requirements or enables suspicious activity is not allowed.

Prohibited actions include:

• Creating or using multiple accounts without approval
• Submitting forged, altered, or stolen documents during document submission
• Attempts to launder funds or disguise the origin of funds
• Manipulating systems, games, or sports betting processes to gain an unfair advantage
• Sharing, selling, or transferring account access to another person
• Using third party payment instruments or payment accounts not owned by the account holder
• Misrepresenting identity, address, or other personal data

Breaches of these requirements can trigger enforcement actions to protect the platform and meet regulatory requirements. Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must ensure that all registration details and personal data are accurate and kept up to date. The account holder must complete the identity check within the requested timeframe and cooperate with document submission requests, including requests for additional documents or clarifications. Only payment methods owned and controlled by the account holder may be used for deposits and withdrawals. Any suspected account compromise, fraud attempts, or suspicious activity should be reported to support channels as soon as possible. Responsible gaming tools should be used where relevant to support safe account use and to reduce harm.

Fair play and transparency standards support user safety and help maintain a secure environment for all account holders. Controls are designed to be consistent and proportionate, aligned with KYC and AML expectations and security measures.

Core principles include:

• Compliance with KYC and AML standards, including ID verification and identity check controls
• Protection of personal data with access limited to authorised use for compliance and account protection
• Ongoing transaction monitoring to identify patterns linked to suspicious activity
• Prevention of manipulation, abuse, and unfair behaviour that can harm other users
• Support access for safety and verification queries, including document submission guidance
• Shared responsibility between the platform and the account holder for secure account use
• Equal conditions for all users through consistent rule application and transparency on outcomes